Job Description

Job Description

Job Description

Data Center Technician

Contract

Santa Clara, CA

Note: Please note this is a technician role, not an engineer. They will be doing technician work.

Job Description

DATA CENTER TECHNICIAN

We are seeking a Data Center Technician to join a dynamic team at a well-known leader in the tech industry. This role offers the chance to work hands-on with cutting-edge equipment in a state-of-the-art facility, supporting data center operations and maintaining smooth infrastructure functionality. You'll be part of a team known for innovative customer engagement solutions, collaborating closely to ensure the reliability and organization of our data centers.

Location: Onsite in Santa Clara, CA (2972 Stender Way Santa Clara CA 95054)

Shift: Monday to Friday, 2 PM to 10 PM

Key Responsibilities

• Install and configure data center equipment, including compute, network, storage, racks, PDUs, and cabling.
• Monitor infrastructure to proactively prevent failures and mitigate service disruptions.
• Diagnose and troubleshoot hardware and connectivity issues; escalate as necessary.
• Collaborate with Operations teams to resolve hardware failures and physical connectivity problems.
• Coordinate and communicate effectively with remote hands at external data centers.
• Maintain accurate and thorough documentation of data center configurations and changes.
• Establish and uphold high standards for all data center operations.
• Manage asset inventory, including installed equipment and spare parts.
• Handle shipping, receiving, and RMA processes.
• Ensure the data center is clean, organized, and compliant with safety standards.
• Update and resolve assigned tickets and tasks promptly.
• Adhere to change management processes and participate in after-hours maintenance windows.
• Provide 24/7 support as needed to ensure uninterrupted operations.

Key Requirements

• Experience : Minimum of 3 years of hands-on experience with data center technologies, including compute, network, storage, cabling, racks, and PDUs.
• Technical Skills : Knowledge of cooling, power, and space resource planning; Linux/Unix system administration; and SAN connectivity.
• Vendor Management : Experience working with vendors on quotes, purchasing, RMAs, and support.
• Inventory Management : Understanding of shipping, receiving, inventory, and distribution practices.
• Scripting : Familiarity with scripting for automation is a plus.
• Physical Requirements : Ability to lift to 50 lbs.
• Education : Bachelor's degree in Computer Science or equivalent experience.
• Work Environment : Proven ability to support a 24/7 customer-facing production environment and solve hardware issues independently.

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