Job Description

Job Description

Job Description

Job Title: Data Center Technician

Location: 1350 Duane Ave, Santa Clara, CA 95054

Duration: 6 months with high possibility of extension

Job Description:

• As a Data Center Technician, you will be responsible for maintaining and supporting Mac systems and Supermicro hardware within our data center environments.
• You will work closely with the IT operations team, troubleshooting hardware and system issues, facilities, security, server, network, Merger & Acquisition, and workplace experts performing installations and upgrades, and ensuring that all systems meet performance standards.

Key Responsibilities:

• Install, configure, and maintain Mac, Dell, Supermicro hardware and Network in a data center environment.
• Troubleshoot and resolve hardware issues related to Mac systems, Supermicro servers, and associated infrastructure.
• Perform regular system health checks and ensure all systems are optimized for performance.
• Collaborate with cross-functional teams to provide hands-on technical support and resolve issues in real-time.
• Monitor and manage data center infrastructure, including power, cooling, and networking components.
• Manage hardware replacements and upgrades, ensuring minimal downtime and service interruption.
• Maintain accurate documentation of configurations, issues, resolutions, and infrastructure changes.
• Assist with data center cabling, rack organization, and inventory management.
• Provide input on infrastructure improvements and participate in system design discussions.
• Support disaster recovery activities and respond to on-call incidents as necessary.

Qualifications:

• Proven experience working with Mac systems in a data center or enterprise environment.
• Expertise in Server hardware, including installation, configuration, troubleshooting, and maintenance.
• Strong knowledge of data center best practices, including server racking, cabling, and environmental monitoring.
• Familiarity with networking principles, including switches, routers, and firewalls.
• Ability to troubleshoot system and hardware issues quickly and effectively.
• Hands-on experience with OS installation, patching, and upgrading on Mac systems.
• Basic understanding of power and cooling systems in data centers.
• Strong communication skills with the ability to work collaboratively within a team.
• Willingness to work flexible hours, including on-call shifts and weekends as needed.

Preferred Qualifications:

• Familiarity with virtualization platforms (e.g., VMware, Hyper-V) and cloud services.
• Knowledge of data center infrastructure management (DCIM) software.
• Experience with backup and disaster recovery strategies.
• Strong Knowledge on H/w troubleshooting

Physical Requirements:

• Ability to lift and move servers and other heavy hardware components.
• Comfortable working in a data center environment with controlled temperatures and noise

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