Job Description

Job Description

Job Description

Description:

GENERAL SUMMARY:

This is a salaried position in City of Industry, CA that reports to the Sr. VP of Sales & Marketing. Key Account Manager is Chief liaison between GFF, Inc. & Top Tier single serve customers in the Retail segment. Facilitate profitable growth of GFF business with key accounts by reinforcing & leveraging GFF’s unique market position as the “innovation solution”. Coordinates project activity & builds relationships between GFF & customers with respect to promotions, new product development & maintaining superior level of service. Using primary & secondary research & Insights engages with current & new customers to jointly develop new opportunities for market expansion. Expand single serve & national account customer base by creating “new-to-the-world” food innovation & offering menu analysis & suggestions via culinary presentations.

SCOPE OF JOB FUNCTION

• Maintain on-going dialogue with key members of customer’s Purchasing, Marketing and R&D teams to ensure alignment of objectives and expectations.
• Serve as liaison between customer and GFF’s R&D, Manufacturing and Supply Chain teams.
• Facilitate top-to-top interface between CEO and appropriate members of customer’s team.
• Working with VP of Sales, develop annual business plan, revenue and profitability targets for each key account to ensure continued, profitable growth.
• Develop and monitor KPI’s which ensure achievement of both short- and long-term customer and GFF business objectives.
• Create and update forecast for each customer on a regular basis.
• Monitor customer and product segment trends to ensure that GFF’s capabilities and capacity are maintained ahead of customer need.
• Act as Project Manager/Team Leader to support new market launches, new product development, and seasonal promotional activity.
• Expand Single Serve & Foodservice customer base by seeking out new opportunities with current & new customers.
• Review customer menus & product and offer/ create new food innovation via culinary presentations to customer.
• Building relations, establish and maintaining strong relationship with our customer.
• Handling customer needs, being the main point of contact for client concerns and needs.
• Setting sales targets for teams to meet.
• Developing sales strategies to increase volume.
• Tracking progress, monitoring sales performance forecasting and making regular reports.
• Recommending new applications and sales strategies.
• Introducing and informing clients about new products and services.
• Negotiating contracts and pricing agreements to maximize profit.
• Representing the company at conferences and trade shows.
• Perform other duties as required.

SKILLS/KNOWLEDGE/EXPERIENCE

REQUIRED:

• BA/BS Degree in Business or equivalent work experience.
• 10 years plus proven sales result and sales management experience in consumer-packaged goods companies.
• Experience in perishable goods and/or prepared salad industry a big plus.
• Experience in similar role as Key Account Manager with large strategic customers.
• Passion for customer service and energetic, can-do personality with a professional image.
• Superior presentation skills, both verbal and written.
• Creative hands-on approach; solution oriented and skilled negotiator.
• Cross functional team leadership skills.
• Strategic thinker and looks at “big picture”,
• Goal oriented and can effectively prioritize job objectives.
• Accountable and takes ownership and is effective in stressful work situations.
• Excellent project planner & project management skills.
• Energetic, can do personality.
• Presents a positive professional image.
• Possesses a high level of personal adaptability.
• Effective in stressful, emotionally charged situations.
• Accountable: takes ownership.
• Comfortable in industrial kitchen & presenting to chefs.
• Skilled at Microsoft Suite product like Excel, Word, PowerPoint.

DESIRED:

• Master’s degree preferred.

Job Tags

Similar Jobs