Job Description

Computer or Server hardware knowledge with an understanding of component & system type failures
Administer software tools (e. g.: diagnostics, tests, FW updates) experience in real-time issue resolution during deployment execution
Experience with Linux PXE services a plus.
A growth mindset and commitment to continued process improvement
CompTIA A+ or equivalent experience or schooling
CompTIA Server+ or equivalent experience or schooling
Windows OS experience
Associate degree in computer science, Information technology or equivalent experience a plus

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Prepares, stages, sets up, and performs startups and shutdowns (e. g., racks, hard drives, switches) according to specific instructions provided via checklists, guides, standard protocols, and emails; assists and provides guidance to other technicians to complete challenging or complex tasks.
Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues with minimal customer and business disruption.
Follows procedures to communicate, report, and escalate incidents to appropriate Shift leads.

Insight Global

Job Tags

Shift work,

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