Job Description

POSITION GOAL

To provide assistance in the coordination/installation and to monitor the performance of all remote and local on-line computing equipment. To assist with end-user questions and problems relating to computer hardware and data lines.

ESSENTIAL PERFORMANCE RESPONSIBILITIES

The Network Analyst I shall carry out the essential performance responsibilities listed below.

• Have the ability to operate equipment and office machines as required to perform assigned tasks and to make minor repairs and adjustments to same; diagnose hardware for reporting to vendors.
• Conduct regular visits of school and administration sites to assist the end of user with problems related to data communications.
• Assist in the quality control function.
• Troubleshoot and resolve both digital and analog data transmission lines.
• Efficiently allocate the resources of the computer through the communications console, if applicable to the job assignment.
• Prepare technical reports from information at hand and distribute same upon request.
• Maintain job streams (job control statements and insertion of data), if applicable to job assignment.
• Troubleshoot and repair selected data communications hardware at school and user sites.
• Perform site surveys for new school computer installation.
• Monitor network reliability and response time.
• Install and maintain selected data communications hardware and software at schools and users sites.
• Be capable of performing assigned tasks under minimal supervision.
• Interact effectively with the general public, staff members, students, teachers, parents, and administrators, using tact and good judgment.
• Participate, successfully, in the training programs offered to increase the individual's skill and proficiency related to the assignment.
• Review current developments, literature and technical sources of information related to job responsibility.
• Ensure adherence to good safety procedures.
• Perform other tasks as assigned by the administrator/supervisor or designee.
• Follow federal and state laws, as well as School Board policies.

MINIMUM QUALIFICATIONS & EXPERIENCE

• Standard high school diploma or satisfactory completion of an approved General Educational Development (GED) Testing Program.

• Three (3) years of progressively more responsible work experience in the area of computers and data communications technology.

• Computer skills as required for the position.

OR

• Standard high school diploma or satisfactory completion of an approved General Educational Development (GED) Testing Program.

• Two (2) years of progressively more responsible work experience in the area of computers and data communications technology and a certificate of completion in an accredited course in computer electronics repair.

• Computer skills as required for the position.

PREFERRED QUALIFICATIONS & EXPERIENCE

Bilingual skills preferred.

SIGNIFICANT CONTACTS-frequency, contact, purpose

PHYSICAL REQUIREMENTS

TERMS OF EMPLOYMENT

LINK TO JOB DESCRIPTION

To review the complete job description for this position access the following website: and do a search by Job Code. The Job Code for this position is: MM-078

SKILLS

COMPETENCIES

CERTIFICATIONS

LOCATION PREFERENCES/ADDITIONAL INFOR

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