Job Description
Position Overview The Quality Engineer position is a key role that collaborates between the Product Management, Operations, and Supply Chain teams. This role will report directly to the Senior Product Manager and is responsible for ensuring that existing and new products meet the established company high standards of quality including appearance, reliability, usability, and performance required for distribution and the market.
Position Responsibilities - Perform inspections of incoming tools, packaging components, merchandising materials and other purchased materials to ensure they meet standards. Partner with vendors to resolve issues that don't conform to Company standards.
- Work closely with the Production team to oversee the installation and maintenance of new equipment. This includes working with electricians and other trades to ensure the proper installation of equipment.
- Document and analyze the conformity of product to required specifications (e.g., dimensions, finishes, colors, packaging fit and function).
- Inspect and approve finished products before they are inventoried and document inspection results by maintaining reports and logs.
- Develop, recommend, and monitor corrective and preventative action processes, including maintaining and updating Corrective Action Forms (CAF).
- Work directly with our German Quality and Engineering teams to address all product-related concerns.
- Work closely with the German Engineering team to develop new products, improve products as needed, and oversee product testing.
- Develop and build test equipment to establish a database for comparison between Company and various competitors.
- Investigate customer inquiries about non-conforming tools, determine the root cause, and provide a solution to remedy the issue.
- Identify training needs for production cells and organize training sessions as needed. Train production operators on product visual acceptability to meet quality standards.
- Implement improvements in workflow, equipment, and assembly processes to make inspections more efficient and effective.
- Work with the Marketing and Product Management teams for completing, submitting, and maintaining Engineering Change Notices (ECNs) for all products and packaging that require an ECN change.
- Provide technical support at trade shows as needed.
- Other duties as assigned.
Position Requirements •Knowledge
o Bachelor's Degree or equivalent experience; engineering degree a plus.
o 8 to 10 years of successful experience in a quality engineering role within a manufacturing or production environment. Experience in the consumer goods industry preferred.
o In depth knowledge of quality testing equipment, test methods and designing test fixtures.
o 5+ years of experience in new product development and field testing.
o Experience with CAD and the ability to read and understand prints, as well product specs and test results.
o 5+ years of experience with packaging equipment, current packaging methods, and materials required. Experience working with pad printing and laser marking equipment a plus.
o Experience with manufacturing processes, equipment layout, and system requirements such as electrical, HVAC, pneumatic air and plumbing.
o Minimum 5 years of experience working with a large quantity of part numbers.
o Working knowledge of project management programs.
o Proficient in Microsoft Office products. SAP experience a plus.
o Strong business acumen.
o Experience writing, editing, and maintaining instruction manuals and work instructions.
o Understanding of ASTM, VDE, ANSI and, other known standards relating to hand tools a plus but not required.
o Experience in hand tool manufacturing or metal component manufacturing a plus but not required.
o Working knowledge of electrical, plumbing and HVAC systems a plus but not a requirement.
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