Job Type: Full-time Permanent or contract positions (6-12 months)
Work Model: Remote
Reference code: 126122
Primary Location: Toronto, ON
All Available Locations: Burlington, ON; Brossard, QC; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Laval, QC; Moncton, NB; Montreal, QC; Ottawa, ON; Quebec City, QC; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Toronto, ON; Vancouver, BC; Victoria, BC; Winnipeg, MB
Our Purpose
At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.
By living our Purpose, we will make an impact that matters.
Step into a purpose-driven role at Deloitte, where your lived experience and knowledge can make a profound difference. We're actively seeking empathetic individuals with a background in customer service or contact center operations to join our team as Remote Contact Centre Agents, dedicated to assisting Indigenous Peoples and communities in navigating the complexities of Indigenous Class Action Administration Projects. If you identify as Indigenous (First Nations, Inuit, Métis) and have a passion for supporting others during sensitive moments, we invite you to bring your cultural sensitivity, compassion, and listening skills to our team. This position can be done remotely, and tax exemption work is encouraged for those who qualify. We are seeking candidates for a mix of full-time permanent and contract positions (6-12 months).
Our Purpose and Reconciliation Action Plan:
At Deloitte, our commitment is fueled by a purpose to create a meaningful impact for our clients, our people, and our communities by facilitating access to knowledge. For nearly three decades, we have collaborated with Indigenous leaders, communities, and organizations, investing our time and professional skills. Our goal is to dismantle barriers, whether in education or employment, to construct an inclusive and sustainable future for all. Rooted in a vast community of Indigenous and ally voices and underscored by our recent achievement of a from the Canadian Council for Aboriginal Business, we persistently work towards advancing reconciliation. This commitment permeates all facets of our firm and is steered by our comprehensive
Join Deloitte's OperateNext Managed Contact Centre group for an impactful role as a Remote Contact Centre Agent on Indigenous Class Action Administration Projects. Your day-to-day responsibilities will include:
Our Operate Contact Centre provides support for customers and end users leveraging our workforce solutions and diverse base of professionals across Canada and globally. Our team works as the primary point of contact for client requests related to various support programs. Beyond contributing to our Contact Centre efforts, you'll also have the enriching opportunity to join our rapidly growing Indigenous community at Deloitte. This community comprises diverse talents from Indigenous backgrounds spread across various service lines from coast to coast to coast who come together to celebrate community, culture, and belonging through Indigenous gatherings and more.
Benefits:
At Deloitte, we recognize the pivotal role a supportive and inclusive workplace plays in the well-being and success of our team members. As part of our steadfast commitment to fostering a healthy work-life balance and acknowledging the diverse needs of our employees, we extend a range of unique benefits, in addition to the standard health, dental, and pension offerings. These include:
And much more!
As an ideal candidate for this role, you possess:
Due to the nature of the role having interactions with National & Global clients, English is required for this position
The salary for this position is $40,000 annually and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.
Our promise to our people: Deloitte is where potential comes to life.
Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.
The next step is yours
At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative .
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.
...Full-Time Experienced Mortgage Underwriter-CHUMS ID AND VA Designation Required National Mortgage Staffing is currently seeking an experienced DE/VA Mortgage Underwriter for our client. Candidate must have an Active CHUMS ID, and VA designation- all designations must...
...Job Description We are offering a contract opportunity for an Accounts Payable Specialist for our client in Downtown Houston. In this role,... ...a hybrid work schedule with 3 days in office and 2 days remote. Responsibilities: Lead the accounts payable cycle by...
Located in St. Petersburg, FL General Dentist Limited to Pediatrics 139 - Feather Sound - Clinical Services, 400 Carillon Parkway Suite 120, St. Petersburg, Florida, United States of America 140 - Pasadena - Clinical Services, 1458 66th Street North, St. Petersburg...
...Job Description Job Description New Pay Rates! 19.50. Hiring Immediately for Entry Level Manufacturing jobs at Whirlpool, no experience necessary. Weekly pay now starting at 19.50 per hour, current openings on third shift. Apply now and have the opportunity to schedule...
...in providing information and data to management on an ad-hoc and required basis Must be proficient in Microsoft office suite & Smartsheet Preferred Experience: Experience with software development life cycles Spanish language fluency ESSENTIAL SKILLS,...