Senior Director, Global Customer Education Services
About the Company
Fast-growing SaaS-based collaboration software & solutions platform
Industry
Computer Software
Type
Public Company
Founded
2005
Employees
1001-5000
Categories
Specialties
Business Classifications
About the Role
The Company is seeking a Senior Director for its Global Customer Education Services. This role is pivotal in leading a team that designs and delivers impactful learning experiences to customers and partners. The successful candidate will be responsible for re-imagining the customer learning journey and creating a world-class learning program that spans various modalities and skills, ultimately developing a global workforce of the company's ambassadors. The role involves working across different organizational units to refine and grow the education services business, ensuring that the company has a rich ecosystem of customers and partners who gain intrinsic value for themselves and their businesses. The Senior Director will also be tasked with leading the global content and learning strategy for customer training and enablement, owning the development and delivery of learning experiences for all products, and establishing a culture of continuous improvement within the education services team. Applicants for the Senior Director position should have a strong business acumen and prior experience in SaaS or enterprise software customer training leadership. The role requires an excellent collaborator and communicator with a proven track record of growing revenue and P&L experience. The ideal candidate will have at least 10 years of relevant experience, a BA/BS degree (advanced degree is a plus), and a strong balance of strategic and execution skills. Experience in designing and managing blended learning and certification programs is essential, with a preference for those who have created market value for software certifications and have experience in bundling training and certification into company packages. The role demands a leader who can motivate and inspire a team, and who is capable of managing cross-functional interlock and leading strategic and operational interlock with various departments.
Hiring Manager Title
Vice President of Professional Services
Travel Percent
Less than 10%
Functions
...and 401K Benefits for full-time employees Competitive Paid Time Off, PTO cash out, and PTO donation programs Employee Assistance Program mental, physical, and financial wellness assistance Loan Repayment and Tuition Reimbursement/Assistance for...
...often the go to person who uses his/her organizational skills to successfully achieve the goals of the organization. This is a full-time position, Monday- Friday 8-4 position; no nights, weekends or holidays! Location: Brighton, MA RESPONSIBILITIES: Greets internal...
...Job Description QS Nurses is seeking a travel nurse RN PACU - Post Anesthesia Care for a travel nursing job in Hilo, Hawaii. Job Description & Requirements ~ Specialty: PACU - Post Anesthesia Care ~ Discipline: RN ~ Start Date: 10/28/2024~ Duration: 13...
...Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.At... ...Function : Will be responsible to maintain and develop multiple Store Planning drawing files & documents through all the Design phases...
...Insight Global is looking for a Sr Drafter to join a shipbuilding company in Marinette Wisconsin. They will be doing more of the modeling and the 3-D work They will be creating models and drawings of ship structures They will also take on some of the responsibilities...